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Frequently Asked Questions

How do I access my exam results?

Your exam results are available from the following link- https://ssb.ancheim.ie/lit/.
Click on the Students & Staff Login to Secure Area link.

 

To login you will need:

  • Your K number (ensure that you use a capital K)
  • The numeric PIN (issued to you by email from the Computer Services Helpdesk)

What do I do if have forgotten or have not received this PIN?

A: You can reset your PIN by clicking on the Forgot PIN? button (see below).

 

You will then be asked to answer a Security Question that you have previously entered on the system. If answered correctly, you will be prompted to enter a new PIN as below.

 

Alternatively, if you have not entered a Security Question or have not used the system before and still cannot login successfully, please contact the Computer Services Helpdesk on 061-293100 or at helpdesk@lit.ie

I am getting a message to say that my web access has been disabled. What do I do?

Your web access becomes disabled if you enter the incorrect PIN 5 times. If you are unsure of your PIN you should not keep entering as you will disable your account. If you disable your access or need to check your PIN, please contact the Computer Services Helpdesk on 061-293100 or at helpdesk@lit.ie

I am getting the following message: “Your grades are not available due to holds on your record”. What does this mean?

A hold is usually placed on your results for two reasons:

 

  • Accounts Receivable Hold: This hold is applied if you have fees owing on your account. These could include your tuition fees, repeat exam fees or material fees. Results will not be released until all fees are paid and your account is cleared. Please contact the Fees and Grants Office for more information
  • Exam Results Hold: This hold is applied if you have been granted a deferral in one or more modules by the relevant Programme Examination Board. Your results will not be looked at in totality until all results are available and therefore cannot be released to you until this time. Once you have attempted all modules, results will be released. See below for more information on deferrals.

When will my results be available?

Exam results will be available here after each examination session. To get exact dates of when your results will be released click here

Can I get my examination results over the telephone?

No, examination results cannot be communicated over the telephone as per the Data Protection Act. Results are only available online to view by the Candidate.

I need a certified copy of my results for the Grant Authority/SUSI; can the Exams Office provide this?

You can print off a copy of your end of year results from each academic year online. If you need this stamped, please call to the Exams Office where we will verify the printed results from our records and stamp with an official Institute stamp. 

 

A Statement of Provisional Results is also available for each exam session from 2014/'15 academic year onwards by logging onto https://core.digitary.net/.  If you require Statements of Results for previous academic years, please contact the Exams Office and these will be issued on request.

These documents can also be verified and stamped by the Exams Office, if required.

What does Deferral of Result(s) mean?

 

A deferral (I grade) is granted where a candidate is permitted to put off undergoing a scheduled assessment until a later date. Where such permission is forthcoming, the alternative assessment date normally shall be specified. Normally, reasons why an examination can be deferred fall under the following headings:
·          Personal illness - (Medical Certificate from a Doctor is required);
·         Death of a family member or close relative – (a Death Certificate or Notice of Death is required).
The documentation above must be lodged with the relevant School Office within 5 working days of the examination in question. The documents will then be provided to the relevant Course Board and Examination Board, who will consider the mitigating circumstances. 
 
It is the decision of the Examination Board whether to accept the documentation provided and take the mitigating circumstances into account when determining the candidates overall result. 
 
If a deferral is granted, the candidate will normally be given the opportunity to re-sit the examination as a first sitting, at the next available exam session and the result for the session under consideration will be recorded as deferred.

 

 

What does Exemption(s) Granted mean?

A candidate gains an exemption in any module that they have passed (achieved 40% or greater) and will not need to sit this module again. Any modules that do not have any exemption granted will need to be repeated.  

What is Marginal Fail Compensation/Pass by Compensation and when does it apply?

Grades which are greater than or equal to 35% but less than 40% in the percentage system are awarded when a candidate has nearly (but not quite) demonstrated attainment of the relevant minimum intended learning outcomes for a particular assessment task.

 

Performance at the first attempt in modules in a given stage/semester (of at least 25 credits) may be used to compensate in the same stage/semester, provided no module in the stage/semester has been failed outright. A pass earned in this way is referred to as a pass by compensation and is credit bearing.

Where a candidate is just below pass in each of a string of independent modules in the same stage/semester, the results are reinforced. Consequently, it is justifiable to limit the number of independent modules that may be passed by compensation in a stage/semester. Because modules can have different credit sizes, it is reasonable to express such a limit as a proportion of the total available credit rather than the number of modules. This latter point assumes that the confidence in the grade is increased in larger volume (of credits) modules owing to compensation processes operating within the module.

In a programme based on stages/semesters, subject to conditions 1 - 4 specified below, a module can be passed by compensation (using passes in other modules from the same stage/semester) unless this is specifically precluded in the programme assessment strategy and approved programme schedule. Compensation can be applied automatically. Accordingly, the programme and module assessment strategies should take this into account. Specifically, they should further ensure that compensation is consistent with the requirement that minimum intended programme learning outcomes are achieved before an award is recommended.

In the programme assessment strategy and approved programme schedule, certain modules may be designated as not passable by compensation.

Compensation can only be applied in the following circumstances:

  1. The candidate has been assessed for all stage/semester modules and no module in the stage/semester has been failed outright (below 35%).
  2. The results of all modules in the stage/semester are from first attempts.
  3. In the case of full-time candidates, the results are from the same sitting (session).
  4. The stage/semester-aggregate of credit-weighted excesses of percentage marks (over 40) is greater than or equal to twice the stage/semester-aggregate of credit-weighted deficits of marks (under 40) and the potentially compensatable results account for no more than one-third of the credit for the stage/semester: i.e. 20 credits in a 60-credit stage; 10 credits in a 30-credit semester; or 5 credits in a 25 credit semester.

Compensation may be applied only to enable a candidate to pass a stage/semester. At the award stage, a candidate who passes by compensation remains eligible for honours etc. Compensation does not change the result of the modules passed in that way. When reporting module passes by compensation (on the Europass Diploma Supplement), the actual result is returned, e.g. 37%, along with an indication that the module pass has been granted by compensation.

Where can I access past exam papers?

The Exams Office does not hold past exam papers. These are available on Moodle. To download them log onto Moodle and browse to the relevant section.

What ID do I need on the day of the exam?

To gain entry to an examination a Candidate must be in possession of one of the following form of Photographic Identification: a current Institute Identity Card, a valid passport, a valid driver’s licence.

What if I do not have any form of ID with me on the day of the exam?

If the Candidate does not have any of these forms of ID available on the day of the exam then they should come to the Exams Office where we will verify your identity and provide you with a temporary identification slip. Please note that these temporary ID’s need to be re-issued for every exam i.e. if you have a morning and afternoon exam on the one day you will need to call to the Exams Office prior to each exam.

What happens if I am late for my exam?

A Candidate shall not normally be admitted to the examination room later than half an hour after the start of the examination. In exceptional circumstances, and provided that no other Candidate sitting the same paper has withdrawn and left the Examination Hall, a Candidate may be admitted later, at the discretion of the Senior Invigilator.
 
In such circumstances additional time shall not normally be allowed. In the event that the circumstances warrant additional time this may be permitted at the discretion of the Senior Invigilator.

Reviews


What options do I have if I am not happy with a grade that I obtained in a module(s)?

  • You can view your corrected examination script(s)
  • You can apply for a review/recheck of your exam script(s)

How does the review process work?

 ​  

Once you have completed and returned the application form to the Exams Office with the relevant fee it will then be forwarded to and checked by the Vice President of Academic Affairs and Registrar to determine if the grounds for the Examination Review are met. This check will include an administrative recheck of the recording and addition of marks by the Head of Faculty/School/Department, who will ensure that this will be carried out. 
 
The Examination Review will normally be carried out by two people:
1) Head of Faculty/School/Department or nominee and
2) Internal Examiner. 
 
A decision is envisaged to be reached within seven days, but if there is a delay for any reason the Vice President Academic Affairs and Registrar shall inform the Candidate in writing. Once a decision has been reached, the Candidate will be informed in writing.

 

What if I am not satisfied with the outcome of the examination review? Can I appeal this decision?

If you have received a letter outlining the outcome of a review and you are still not satisfied, you can make an application to appeal the decision. To make an application to appeal the decision of an exam review you should contact the Registrar’s Office directly.

Timetables


When and where will my exam timetable be available?

Exam timetables for each exam session are available here​ and are also available on the Student Portal. 
You will receive an email from the Exams Office notifying you when your timetable is available to view online. Timetables for Semester 1 examinations are usually available in early December, May timetables in early April and Autumn timetables in early August. 
 
Printed timetables are also posted on the noticeboard located next to the Examinations Office. It is important that you check your LIT email account regularly throughout the year, but especially coming up to exam times as any amendments or editions to timetables will be communicated to you via this source.
It is your responsibility to keep yourself informed of any such changes.
Also, please be aware that no information pertaining to times, dates and venues of exams can be communicated via phone to Candidates. You will need to check the timetables online and ensure that you have the most up to date information prior to your exam.            

  

Can I change the date/time of an exam?

The Exams Office cannot consider a change to the exam timetable based on an individual student.

If I am unable to access or locate my examination timetable, what should I do?

You should contact the Exams Office immediately at exams@lit.ie and we will advise you of how to access the timetable.

Repeats


What do I do if  my overall result is not Pass and I am not allowed to progress to the next stage?

You have two options:

  • Repeat Attend: This means that you will be re-registering for any modules that you have failed – you will be required to attend lectures, tutorials, labs etc., and will be liable to pay academic tuition fees. Please contact the Admissions Office for more information on registration and fees.
  • Repeat Exam-Only: This option entitles you to re-sit examinations but you are expected to study independently and are not entitled to attend lectures etc.

Any students who have outstanding failed modules at the end of the academic year will be issued with an application form in the post to apply to repeat externally as an Exam Only student. This form must be completed and returned to the Examinations Office before the closing date as specified on the Repeat Examination Form.

This will then be sent to the relevant Head of Faculty/School/Department for approval. If your application is approved, you will be advised in writing and will need to pay the Repeat Exam fee of €100 (flat fee, regardless of number of modules to repeat).  A bank giro will be posted for this payment or alternatively you can pay by credit/debit card by contacting the Exams Office directly.

Can I progress to the next year of study and carry failed modules if I have not passed them all?

No, the Institute does not permit a student to progress to the next year of study until all 60 credits have been passed in the stage. You cannot carry failed modules from one stage to the next.

Transcripts/European Diploma Supplements


What is a  Transcript of Results?

A transcript is a detailed account of examination results i.e. a list of subjects, percentage awarded per subject and overall results.

How can I get a Transcript of Results?

You can request a transcript from the Exams Office by telephone, email, in person or by completing the online request form available on the Transcripts page. Please note there is a fee applicable of €20 for transcripts.

Can I get a copy of my parchment?

A Parchment is an official certification of the award, conferred by the awarding body. This is the certification that you would have received at graduation. The parchment details the stduent name, the course title and the overall result achieved.

 

If you require your parchment to be re-issued please contact the Admissions Office for awards made after 2005. For any awards made prior to this year were awarded, you will need to contact Quality and Qualifications Ireland

What is the European Diploma Supplement?

The European Diploma Supplement (EDS) was developed jointly by UNESCO and the Council of Europe. The Diploma Supplement provides additional information regarding your award which is not available on the official parchment such as modules studied and the results obtained.
 
It provides a description of the nature, level, context and status of the studies that were pursued, and successfully completed. This makes it more easily understood, especially for employers and institutions outside the issuing country. It is an important document which measures in detail your achievement.  

How do I get my European Diploma Supplement?

​​​​
European Diploma Supplements are available to graduates from 2005 onwards on https://core.digitary.net/.       
If your EDS is not currently available from this ink, you can request to have your supplement(s) issued electronically by contacting the Exams Office on 061-293200 or at exams@lit.ie.                                           
Each programme of study is issued on a separate document.

 
 
 
 

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