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Frequently Asked Questions

How do I access my exam results?

What do I do if have forgotten or have not received this PIN?

I am getting a message to say that my web access has been disabled. What do I do?

I am getting the following message: “Your grades are not available due to holds on your record”. What does this mean?

When will my results be available?

Can I get my examination results over the telephone?

I need a certified copy of my results for the Grant Authority/SUSI; can the Exams Office provide this?

What does Deferral of Result(s) mean?

What does Exemption(s) Granted mean?

What is Marginal Fail Compensation/Pass by Compensation and when does it apply?

Where can I access past exam papers?

What ID do I need on the day of the exam?

What if I do not have any form of ID with me on the day of the exam?

What happens if I am late for my exam?


What options do I have if I am not happy with a grade that I obtained in a module(s)?

How does the review process work?

What if I am not satisfied with the outcome of the examination review? Can I appeal this decision?


When and where will my exam timetable be available?

Can I change the date/time of an exam?

If I am unable to access or locate my examination timetable, what should I do?


What do I do if my overall result is not Pass and I am not allowed to progress to the next stage?

Can I progress to the next year of study and carry failed modules if I have not passed them all?

Transcripts/European Diploma Supplements

What is a Transcript of Results?

How can I get a Transcript of Results?

Can I get a copy of my parchment?

A Parchment is an official certification of the award, conferred by the awarding body. This is the certification that you would have received at graduation. The parchment details the stduent name, the course title and the overall result achieved.


If you require your parchment to be re-issued please contact the Admissions Office for awards made after 2005. For any awards made prior to this year were awarded, you will need to contact Quality and Qualifications Ireland

What is the European Diploma Supplement?

How do I get my European Diploma Supplement?


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